Narita Classic Hotel, Surabaya ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Barata Jaya Street XVII / 57-59, 57-59, Surabaya, Indonesia

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Surabaya 5.0 km

Airports

Juanda (SUB) 13.1 km

Abdul Rachman Saleh (MLG) 83.3 km

Train

Gubeng Train Station 4.6 km

Pasar Turi Train Station Surabaya 7.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast buffet offered a wonderful variety of Indonesian dishes. Each morning started off perfectly with flavors that made my day.” view full review

Spacious Rooms!

“I was pleasantly surprised by the spaciousness of the rooms. It felt incredibly comfortable, allowing my family to relax without feeling cramped.” view full review

Immaculate Cleanliness!

“The rooms were exceptionally clean and well-maintained. It made me feel right at home and added to the overall comfort of my stay.” view full review

Charming Ethnic Style!

“The Javanese ethnic interior of the hotel added a unique charm to my stay, making it feel culturally rich and inviting.” view full review

General

Smoking allowed in designated areas
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Coffee shop

Sports & Fitness

Fitness centre

Services

Housekeeping
Laundry

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Spa & Leisure

Indoor swimming pool
Garden area
Sauna
Steam room
Jacuzzi
Massage

Location

Barata Jaya Street XVII / 57-59, 57-59, Surabaya, Indonesia

Map view

Barata Jaya Street XVII / 57-59, 57-59, Surabaya, Indonesia

City landmarks

Taman Bungkul Street

Taman Bungkul

2.7 km

Zoo

Surabaya Zoo

2.7 km

Park

Kebun Bibit Surabaya

940 m

Jl. Pemuda No.39

Monumen Kapal Selam

4.5 km

Kebun Bibit Wonorejo

3.2 km

Jl. Ahmad Yani no. 333

Carnival Park Suroboyo

5.4 km

Jln. Pahlawan

Tugu Pahlawan

1.5 km

Jl. Diponegoro No.1-B

Sura and Baya statue

2.6 km

Jl. Sukolilo 100

Sanggar Agung Temple

1.2 km

Mosque

Masjid Nasional Al-Akbar

6.1 km

Jl. Raya Manyar no. 80A

Flora Park

690 m

Masjid Nurul Islam

620 m

Masjid Al-Manshur

630 m

Mosque

Masjid khoirul huda nginden

670 m

Masjid Baitul Mahfuudh

670 m

Sekolah Tinggi Ilmu Ekonomi Perbanas

680 m

Mosque

Masjid Baiturrahman

710 m

Masjid Baitul Akhiroh

720 m

Park

Bungkul Park

2.8 km

Pasar Burung Bratang

780 m

Masjid Khairul Huda

810 m

Pasar Bunga Bratang

810 m

Mosque

masjid an-nur

820 m

Musholla Polsek Gubeng

820 m

Mosque

Masjid Nurul Faizin

940 m

Masjid Al Mu'minun

1.0 km

Shopping Area

Marina Plaza

2.6 km

Nearby

Bratang Flower Market

470 m

Mosque

Masjid Al Muttaqin

250 m

Restaurants

Three0six Coffee Brewer

620 m

Baratajaya Xvii No. 55 Rock Hotel

Bebek Palupi Barata

590 m

Jl. Baratajaya XX no 110

Soto Ayam Lamongan Cak Kan

680 m

Jl. Raya Prapen Panjang Jiwo

Rumah Ice Cream

350 m

Jl. Barata Jaya XI No. 45 Baratajaya

Lauk Pauk Resto

330 m

Jl. Raya Nginden no. 38

Chirashi Zushi

390 m

Jl. Raya Nginden no. 30

Warung Mapan

630 m

Jl. Barata Jaya XIX no.51

Armor Kopi

720 m

Jln. Nginden no. 32

Pohon Durian 17

900 m

Jl. Raya Nginden No.17

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

6.8/10

Nice

Rooms

8.0

Location

7.9

Service

7.1

Dining

6.8

Luna

United Kingdom, January 2025

7.2/10

I had a pleasant stay at the hotel with my family. The rooms were spacious and clean, offering great value for the price. The service was prompt, although the breakfast could use more variety. It's conveniently located, making it easy to get around the city, but the facilities, like the elevator, could be improved.

Rooms

8.0

The rooms were clean and spacious, providing comfort during our stay.

Service

8.0

Service was prompt and helpful, making check-in smooth and efficient.

Location

9.0

Conveniently located on a main road, it's easy to find and access.

Dining

5.0

Breakfast was quite basic, primarily consisting of fried rice and chicken porridge.

Facilities

6.0

The elevator was small and used mostly for luggage, which was a bit inconvenient.

Roy

United States, January 2025

6.8/10

This hotel provides a simple and traditional ambiance with Javanese ethnic decor, located conveniently in the city center. While the breakfast offers a variety of Indonesian dishes, the dining area can get cramped during peak occupancy. The rooms are clean but would benefit from modernization, and the slow, small elevator can be quite inconvenient. Overall, it’s a suitable choice for those looking for a unique ethnic theme, but not ideal for those who prefer a contemporary business hotel atmosphere.

Rooms

7.0

The rooms are clean and well-maintained, though the furniture feels a bit dated.

Service

6.0

The service is generally fine, but there's room for improvement, especially with the efficiency of the lift.

Location

9.0

The hotel is strategically located in the city center, making it easy to access various attractions.

Dining

7.0

Breakfast features a substantial variety, primarily focused on Indonesian dishes, but the dining space can be limited.

Facilities

5.0

Facilities are basic, and the small lift can become a hassle during busy times.

Juliet

United Kingdom, January 2025

7.4/10

I had a pleasant stay at Narita Hotel, finding it clean, spacious, and reasonably priced. The staff were friendly and the service was generally good, though I wished there was a swimming pool. Breakfast was simple but tasty, and the nearby local restaurant offered amazing traditional food. The location was also convenient, making travel easy from the airport and to nearby malls.

Rooms

8.0

The rooms were spacious and clean, providing a comfortable environment for my family.

Service

7.0

Most of the staff were friendly and helpful, although the speed of service varied.

Location

9.0

The hotel is located on a main road and is easy to find, with good access to the airport and shopping areas.

Dining

7.0

Breakfast was quite simple, but it included a tasty nasi goreng. There was also a fantastic local restaurant just a short walk away.

Facilities

6.0

Unfortunately, there was no swimming pool, which was a letdown for us. However, the cleanliness of the amenities was commendable.

Louis

United States, December 2024

7.2/10

I had a pleasant stay at this hotel, appreciating its stylish Indonesian decor and clean rooms. The location is slightly distant from the city center, but there are great local eateries nearby. While I enjoyed my time here, some aspects, like the small elevator and the need for better room cleanliness, could be improved.

Rooms

8.0

The room was clean and well-furnished, though the furniture showed some age. It was spacious, which I appreciated.

Service

7.0

The service was generally good, although I found a leftover water kettle that needed attention. The efficient check-in process was a highlight.

Location

7.0

The hotel is a bit out of the way from the city center, but it's easy to get taxis to explore the area.

Dining

7.0

The dining options were decent, with a lovely breakfast, especially the 'Bubur Ayam Narita' porridge. However, the breakfast spread could use more variety.

Facilities

6.0

The gym was well-equipped, but the small elevator was inconvenient. Overall, the facilities met my basic needs.

Mason

United Kingdom, December 2024

7.8/10

I've had a really pleasant stay at this hotel! The rooms are spacious and comfortable, making it a fantastic choice for families. The staff members were friendly and helpful, though service could be a bit slow at times. One major downside is that there’s no swimming pool, which would have been a nice addition. Overall, it's great value for money with a good dining experience.

Rooms

9.0

The rooms are spacious and comfortable for families, with nice interior details.

Service

7.0

The staff were friendly and helpful, although the service could be a bit slow at times.

Location

7.0

The location is decent, about 20-30 minutes from the popular shopping district and close to local eateries.

Dining

8.0

The food was well served, with a range of flavors from OK to great, and reasonably priced.

Facilities

6.0

Facilities include a small gym, which is a good alternative since there isn't a pool.

Scarlett

United Kingdom, October 2024

7.6/10

I had a lovely experience at Narita Hotel Surabaya, where the rooms are spacious and comfortable, perfect for a family getaway. The surrounding greenery adds to the calming atmosphere, yet I was a bit disappointed with the breakfast not being refilled and the view from my room. Overall, it’s a nice place that feels like home, making it likely that I'll return again.

Rooms

9.0

The deluxe room was super comfortable and spacious, featuring a bathtub and a large sofa.

Service

8.0

The service was nice and prompt, accommodating my family's needs.

Location

8.0

The hotel is conveniently located on a main road, making it easy to find and close to essential spots in Surabaya.

Dining

7.0

Breakfast options were simple, but there are great local food spots nearby, like Pecel Bu Kus.

Facilities

6.0

The hotel has a clean environment but unfortunately lacks a pool.

Andrea

United States, October 2024

7.0/10

I found this hotel to be a solid choice for my stay, with spacious rooms and a clean environment that matched what I expected. The staff was friendly and helpful, although some service aspects could be quicker. There's no swimming pool, which was disappointing, but the reasonable dining options made up for it. The hotel is conveniently located, making it easy to explore the area, but it's a bit of a trek to the main attractions.

Rooms

8.0

The rooms are spacious and maintained well, with only minor details differing by price. My room was quite clean but showed some wear.

Service

7.0

Staff was generally friendly and helpful, but I experienced some delays in service at times.

Location

7.0

The hotel is about 20-30 minutes away from popular shopping areas and restaurants, which could be inconvenient for some.

Dining

7.0

The food was well-prepared, with prices reasonable. Breakfast options were simple but tasty.

Facilities

6.0

The hotel lacks a swimming pool, which is a downside, and the parking space is a bit limited.

Gregory

United States, September 2024

6.4/10

Rooms

Service

Location

Dining

Facilities

Brett

United States, August 2024

5.6/10

Rooms

Service

Location

Dining

Facilities

Naomi

United Kingdom, August 2024

6.4/10

I had a decent stay at this hotel during a business trip. While the rooms were spacious and offered good value for money, the overall experience was a mix of positives and negatives. The location was reasonable, but the lack of a swimming pool was a letdown. The dining options were simple but satisfying, and the service varied in speed, though always friendly.

Rooms

7.0

The rooms were spacious and reasonably clean, but showed signs of age.

Service

7.0

Service was friendly and helpful, but not always prompt.

Location

7.0

Located about 20-30 minutes from the airport and close to a local restaurant, it was convenient.

Dining

6.0

Dining options were simple; the food was decent and reasonably priced.